The Abuja Electricity Distribution Company (AEDC) has issued a decisive ultimatum to its customers grappling with overdue electricity bills, announcing a strict disconnection policy if debts remain unsettled within the next 72 hours. Acting Managing Director Victor Ojelabi, in a statement released on Friday, underscored the critical role of timely payments in sustaining and upgrading AEDC’s infrastructure to ensure seamless electricity provision to the community.
Ojelabi emphasized the multifaceted impact of timely payments, asserting that they are not only vital for the operational viability of AEDC but also crucial for the enhancement of service quality and reliability. He highlighted the ripple effect of delayed payments, which can impede infrastructure maintenance and hamper the company’s ability to meet the electricity demands of its customers efficiently.
Furthermore, Ojelabi reiterated the company’s unwavering commitment to providing top-notch service but warned that such service excellence necessitates prompt settlement of electricity bills. He stressed the need for customers to adhere strictly to payment deadlines, emphasizing that those failing to comply within the stipulated 72-hour timeframe will face immediate disconnection of their electricity supply.
In a proactive move aimed at mitigating potential service disruptions, AEDC urged customers with outstanding bills to take swift action and settle their accounts without delay. The company recognized the challenges customers might face in fulfilling their financial obligations, but it emphasized the importance of prioritizing electricity bill payments to ensure uninterrupted access to essential services.
The announcement comes amidst ongoing efforts by AEDC to streamline operations and improve customer service standards across its service areas. By enforcing this stringent disconnection policy, AEDC aims to foster a culture of financial responsibility among its customers while safeguarding the integrity of its service delivery framework.
